Efficient Solutions, Practiced Success

NGT Partners Group offers a full service training and coaching plan uniquely customized for doctors and their teams.

Our practice management training program is  built on a complete suite of coaching and mentoring services,  reflecting the needs and values of your practice.

PRACTICAL. INTERACTIVE. RESULTS-ORIENTED. CUSTOMIZED

  • In office training
  • Team coaching and meeting facilitation
  • Online solutions for added convenience for your practice
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Our in Office Training Programs are designed for:

OFFICE MANAGERS

DENTAL ADMINISTRATIVE STAFF

DOCTORS

Training Designed To Elevate Your Business

Have you ever wondered...

Why you should be investing in training your team? Here are some reasons that will likely resonate with you:

  • Stressful days with office drama
  • Schedule falls apart very often with no shows or cancellation
  • Need to hire new staff a little too often
  • Practice is not growing as you expected
  • Always dealing with everyone’s excuses

Training has proven to be the best return on investment for your business

  • Higher levels of patient satisfaction
  • Enhanced staff performance
  • Less staff turnover, which reduces costs
  • Rise in production and revenue
  • Better insights into the management of the business health of your practice leading to practice growth
  • Dynamic work days
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Front desk staff will learn to:

  • Provide stellar customer-centric service
  • Build and use a successful recall system
  • Wow new patients
  • Schedule in ways that maximize production
  • Optimize business systems
  • Learn sales techniques for optimal new patient call conversion

Anticipated Business Outcomes:

  • Higher levels of patient satisfaction
  • Enhanced staff efficiency and productivity
  • Reduction in unproductive “dead” time in the schedule
  • Increase in the number of higher-value procedures in the schedule

Office managers will learn to:

  • Hire and retain stellar employees
  • Improve morale establishing a team culture
  • Develop, lead, and manage a high-performing team
  • Establish clear revenue and production goals
  • Develop leadership and organization skills
  • Apply human resources best practices

Anticipated Business Outcomes:

  • Less staff turnover, which reduces costs with enhanced staff performance
  • Increase in production and revenue and practice growth
  • Tracking of the business health of your practice
  • Protection from fines or legal action from lack of compliance with government regulations
  • Identification of key performance indicators
  • Implementation plans for continuing practice growth and improvement

The treatment coordinator will learn to:

  • Present treatment plans in ways that promote treatment acceptance
  • Leverage an understanding of different personality styles
  • Phase the buying process
  • Present financing strategies for a YES
  • Remove objections

Anticipated Business Outcomes

  • Increase in acceptance of treatment recommendations
  • Surge in production and collections

Doctors will acquire insights to

  • Set a clear vision for your practice
  • Establish and monitor key performance indicators
  • Effectively communicate your needs and expectations to staff
  • Build a positive, productive work culture based on trust
  • Identify and leverage employee strengths
  • Resolve employee conflicts
  • Manage insurance optimally
  • Guide patients toward the treatment they need.

Anticipated Business Outcomes:

  • Better insights into the management of the business health of your practice
  • Enhanced ability to implement strategies that increase production and revenue

A training program designed to advance our client’s' goals in the areas of:

  • Practice Culture; mission, vision, core values, team agreements, and ideal practice
  • Patient Experience; professional sales training focused on service excellence, and patient conversion
  • Communication for High Performance Teams; focused on getting your staff to communicate effectively and to think outside of the box
  • Leadership and Management; helps office mangers understand key performance indicators, budgeting, human resources and more
  • Marketing & Innovation; focused on the importance of branding and  helping staff to better understand how digital media is impacting patient’s’ perceptions.

We offer both on-site training, at times that work for your team and short, interactive, online courses that are available 24/7 that your staff can complete at their convenience.

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