I’m sure you’re aware that individuals have different communication styles. Are you and your dental clinic staff aware of your own communication styles and how those styles impact others? If not, you may want to become familiar with four different styles and the implications of these differences in the context of your dental practice. Tuning in to your patients’ communication styles and adjusting your own style to make patients more comfortable can impact the establishment of rapport and acceptance of treatment.
In my dental practice management consulting work, training on this topic is among the most popular training. To learn more on this topic, read this article by clicking here. You can also view our practical online 5-course series on leveraging communication styles in the dental clinic.